1m) Cleaning Responsibilities
1. Introduction to Cleaning Responsibilities
Discusses cleaning responsibilities for:
Sales staff
Assistant managers
Coaches
Front desk staff
Emphasizes the importance of cleanliness and organization in the facility.
2. General Cleaning Policy
Introduces the policy: "Leave it better than you found it."
Responsibilities include:
Ensuring the area looks better after a session.
Cleaning up spills and returning lost items.
3. Minor Cleanliness Issues
Identifies minor issues to address immediately:
Dust in corners
Chalk spills
Handprints on the ground
Importance of holding clients accountable for their messes.
4. Medium Cleanliness Issues
Defines medium issues that may require partial fixing:
Examples include broken drywall or larger messes.
Suggests cleaning what you can and reporting the rest.
5. Major Cleanliness Issues
Outlines major issues that need immediate reporting:
Example: Overflowing toilets.
Steps to take:
Block off the area with caution tape or furniture.
Notify management immediately.
6. Common Sense Approach
Encourages using common sense to assess issues:
Minor fixes (5 minutes)
Medium fixes (10-15 minutes, report if unsure)
Major fixes (out of your capability, report immediately).
