1e) Performance Evaluations
1. Introduction to Performance Evaluations
Overview of the 30-day, 60-day, and 90-day performance evaluations.
Evaluations will be conducted with the manager.
Emphasis on role-specific evaluations.
2. 30-Day Evaluation Focus
Evaluations are tailored to specific roles (e.g., front desk, coaching, assistant).
For sales roles:
Focus on discovery calls, no-sweat intros, adherence to scripts, and sales metrics.
Identify areas where sales are being lost.
3. 60-Day Evaluation Focus
Addressing behaviors identified in the 30-day evaluation.
Example: Improving discovery call techniques.
Role-playing and reviewing successful calls with experienced staff.
Aim for notable improvement by the 60-day evaluation.
4. Coaching Role Evaluation
Specific coaching skills to be evaluated at 30 days.
Example: Olympic lifting coaching skills.
Provide resources and hands-on training to improve specific techniques.
Evaluate progress during the 60-day coaching session.
5. 90-Day Evaluation Focus
Transitioning to a comfort stage in the role.
Evaluating performance in discovery calls, coaching, or front desk management.
Discussion of adherence to core values and personal development plans.
6. Conclusion of Evaluation Process
Summary of the evaluation process based on the role.
Importance of personal development and alignment with core values.
